WARNING: This is a courtesy translation. In all cases, the terms and conditions of use in their French version take precedence.

1) Information on the publisher

Ministry of the Ecological Transition
French Civil Aviation Authority (DGAC)
DGAC/DTA/SDD
50, rue Henry Farman
75720 Paris cédex 15
Phone number: (+33)1.58.09.43.21

Publication manager

(Under law 82-652 of 29 july 1982 and in conformity with article 93-2.)

Department of Air transport Director

Website hosting

The website is hosted by:

Ministry of the Ecological Transition
French Civil Aviation Authority
General Secretariat
Information Systems and Modernisation Department
1, rue Georges Pelletier d’Oisy
91 200 Athis-Mons

Hypertext links

No public nor private website is allowed to link to the website https://caramel.aviation-civile.gouv.fr.

Availability of the website

The DGAC provides access to the website 24 hours a day, 7 days a week. However, the website may not be held liable in the event of force majeure or unforeseeable and insurmountable circumstances or events beyond the Website’s control. The availability may also be subject to possible breakdowns and maintenance operations necessary for the proper functioning of the website’s functionalities.

The DGAC is not able to guarantee the availabilty of the website, in particular its technical performance, the reliabitlity of data transfers, nor the response time for consultation. The website does not commit to the achievement of the result. There is no technical assistance for users (by electronic or telephone means).

2) General conditions of use (terms and conditions)

By accessing the website https://caramel.aviation-civile.gouv.fr, users confirm they fully accept these terms and conditions of use.

Computed data provided to the user

The calculations provided are accurate but the simulation remains indicative. This simulation is established in accordance with the applicable regulations and based on the computing elements put online by the user under his sole liability.

Responsibility

Information or simulations available from this website are provided for information purposes only, and do not constitute decisions. No rights or obligations can be derived from them.

The amounts of any tax calculated on the basis of the data provided do not engage the responsibility of the website: they do not include an automatic validation of the declarations and do not prevent the Airport Tax Management Department (SGTA) from implementing controls in accordance with the law.

The publisher denies any responsability about the interpretation or the use of the information and documents provided.

These information and documents may evolve due to changes of regulation and to updates.

They also may include typographical mistakes: the publisher will rectify them as soon as he is informed of these mistakes.

The DGAC cannot be held responsible for any damage, whatever its nature, resulting from the interpretation or the use of the information and documents provided.

Applicable law

Wherever the website is used, it is governed by French law.

Any dispute that cannot be settled amicably shall be the exclusive competence of the French courts.

Personal data processing

No personal data (name, IP address, etc) is asked to the user or recorded for commercial purpose. Only the legal data about connection by access servers to the website are stored in the "log" connection files.

No cookies are created in the user’s electronic communication terminal equipment when connected on the website.

Aucun cookie n'est créé sur le terminal de l'utilisateur (ordinateur, tablette ou mobile) lors de sa visite sur le site.

Changes to the general conditions of use

The DGAC reserves the right to amend, at any time and without prior notice, the clauses set out in this legal notice, in order to adapt them to the evolutions of the website or its operation.